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Genevieve West

Frequently asked questions
Fly Me To You
Booking FAQ
General FAQ
Social dates
Minimum booking length
• An extended overnight booking is my minimum for flights under 11 hours
• A weekend booking is my minimum for flights over 11 hours
Expenses
• All food, activities, accommodation and travel are to be paid for by yourself. Please note, I only fly Virgin, Qantas, Singapore, Air NZ, Air Fiji and their partnered airlines.
When is payment needed?
The 50% deposit and flight contribution is due 3 hours after confirming booking details
Remaining balance
The remaining 50% balance needs to be paid and cleared via your preferred payment method within the 120 hours prior to my flight leaving.
Deposits & cancellations
• The flight contribution and 50% deposit are non refundable HOWEVER,
• If you need to reschedule 120hrs minimum notice is required. If less than 120hrs your deposit is forfeited and the remaining balance is still payable in full.
• The deposit will be held for a maximum of 30 days in which the new date needs to be rebooked within those 30 days
• Any costs incurred for changing flights or booking new flights are costs incurred/payable by yourself.
• If you need to cancel or reschedule after the remaining balance has been paid within 120hrs the hours, the balance will be fore-fitted
Deposits & cancellations by Genevieve
If in the incredibly unlikely situation I need to cancel our booking, your deposit & flight contributions will be refunded or held for re-booking at your next convenience within the year.
Minimum booking length
In Australia
• My minimum time for a FMTY is 4hrs if in SA, VIC, SYD, Hobart, Canberra or Brisbane. For all other locations in Australia, it is a 6hr minimum
In New Zealand
• A 6hr minimum booking
Expenses
• All food, activities, accommodation and travel are to be paid for by yourself
• A flight expense contribution of $600 within Australia or $1200 for NZ is needed upon bookings (minimum 20 days notice and dates outside of school holidays). This is a blanket cost to cover my flights. If you wish to upgrade my flight to business, I can let you know the cost.
• FMTY requests with less than 20 days notice or inside peak travel dates ie school holidays/public holidays, will require the median airfare costs at the time of booking. Please note I only fly Qantas of Virgin.
When is payment needed?
The 50% deposit and flight contribution is due 3 hours after confirming booking details
Remaining balance
The remaining 50% balance needs to be paid and cleared via your preferred payment method within the 72 hours prior to my flight leaving. If you wish to pay some in cash on my arrival that can be arranged.
Deposits & cancellations
• The flight contribution and 50% deposit are non refundable.
• If you need to reschedule 72hrs minimum notice is required. If less than 72hrs your deposit is forfeited and the remaining balance is still payable in full.
• The deposit will be held for a maximum of 30 days in which the new date needs to be rebooked within those 30 days
• Any costs incurred for changing flights or booking new flights are costs incurred/payable by yourself.
• If you need to cancel or reschedule after the remaining balance has been paid within 72 the hours, the balance will be fore-fitted
Deposits & cancellations by Genevieve
If in the incredibly unlikely situation I need to cancel our booking, your deposit & flight contributions will be refunded or held for re-booking at your next convenience within the year.
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xxo
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